Which of the following is not a typical attribute of appurtenances? (a) output tin be inventoried ; (b) aspects of quality hard to measure (c) output can be resold ; (c) product and consumption are separate
Concluding Reply : (b) aspects of quality difficult to measure
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Characteristics Characteristics of services include ervices include which of which of the following? the following? a. Shut proximity proximity to the customer customer b. Simultaneous production and ... production and consumption c. Disability Inability to inventory inventory d. All of the higher up
Last Reply : d. All of the in a higher place
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help me on answering this thank you
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Which is non true regarding differences between appurtenances and services? (a) Services are generally produced and consumed simultaneously, tangible goods are not. (b) Services tend to have a more inconsistent ... tend to have higher customer interaction than services. (d) None of the above are true.
Last Answer : (c) Appurtenances tend to take college client interaction than services.
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Typical differences between appurtenances and services practise not include (a) toll per unit of measurement ; (b) ability to inventory items ; (c) timing of product and consumption (d) knowledge content
Final Respond : (a) cost per unit ;
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Marketing is circuitous in Banks compared to other commercial concerns. Which amongst the post-obit justifies this argument ? 1. Bank marketing is a service Marketing 2. The focus of the bank marketing ... . The Banking concern marketing is doubly oriented 4. Banking products are intangible five. None of these
Terminal Answer : The Banking concern marketing is doubly oriented
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Select the nigh accurate statement. Value is ----------- : A. Means value for coin B. Is best described as the benefits the business chooses to requite to customers through it'due south ... Is the benefits of a product / service as perceived by the customer D. Does not offer competitive advantage
Last Reply : Is the benefits of a production / service as perceived past the customer
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Many companies are moving to a new level in creating value for their customers. They are developing and deliveri are developing and delivering total customer experi ng total customer experiences. Whereas ... _____. a. product quality b. memorable memorable c. unsought product d. internal marketing
Final Reply : b. memorable memorable
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Which of the following accurately categorizes the Machines an Organization uses ? A. Tangible, Financial Resources B. Intangible, Financial Resources C. Tangible, Intellectual Capital D. Tangible, Concrete Resources
Terminal Answer : Tangible, Physical Resources
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Competitive advantage can best be described as : A. Increased Efficiency B. What sets an Organisation apart C. A force of the organization D. Intangible Resources
Last Answer : Increased Efficiency
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The managers of a multinational visitor are located in French republic, India, Brazil, and the United States. Which determination-making technique seems near reasonable for this organization? (a) A mail interaction ; (b) A brainstorming session ; (c) A nominal discussion (d) An electronic meeting
Last Answer : (d) An electronic coming together
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Which of the following statements is/are correct? 1. A materials requisition notation is used to record the issue of directly material to a specific job. two. A typical job cost volition incorporate actual costs for material, labour and product ... 1) and (ii) only (c) (1) and (three) only (d) (2) and (3) merely
Last Answer : (c) (ane) and (3) only
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Which of these assumptions is not associated with strategies for appurtenances-producing location decisions? a. most major costs can be identified dentified explicitly explicitly for each site b. focus on ... intangible costs can be evaluated e. location location is a major determinant determinant of cost
Last Respond : c. loftier customer contact problems are critical
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New entrants to an industry are more probable when (i.east., entry barriers are low when…) A. It is difficult to gain access to distribution channels. B. Economies of scale in the industry are high. C. Product differentiation in the manufacture is low. D. Capital letter requirements in the industry are high.
Terminal Respond : Product differentiation in the industry is low.
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New entrants to an manufacture are more likely when (i.e., entry barriers are low when…) A. Information technology is difficult to gain access to distribution channels. B. Economies of scale in the manufacture are high. C. Product differentiation in the industry is depression. D. Capital requirements in the industry are high.
Last Answer : Product differentiation in the industry is depression.
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Beauticians find information technology difficult to market their product because the customer must be involved in the product of the product (i.due east., the facial). This problem illustrates which one of the following unique features of services? A)Intangibility B)Inseparability C)Perishability D)Heterogeneity
Concluding Answer : B)Inseparability
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Which of the following departmentalization tin can be considered necessary in an organization where the Company‟s products fall into several categories with very different production methods for each category? (a) Customer ; (b) Production ; (c) Process ; (d) Matrix
Terminal Respond : (c) Procedure ;
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Dynamic capabilities refer to: a) the firm's ability to integrate, build, and reconfigure internal and external competences to address rapidly changing environments. b) the link between ... underlie a company's multiple production lines and critically underpin the firm's competitive advantage
Last Respond : the firm's ability to integrate, build, and reconfigure internal and external competences to accost quickly irresolute environments.
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Which of the following would explain an adverse variable production overhead efficiency variance? 1. Employees were of a lower skill level than specified in the standard 2. Unexpected idle fourth dimension resulted from a series of auto breakdown 3. ... b) (ane) and (2) (c) (ii) and (3) (d) (1) and (3)
Last Reply : (d) (1) and (3)
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Today‟s managers empathise that the success of any effort at improving quality and productivity must include _____. (a) Quality management programs ; (b) Customer service improvements (c) Employee's participation ; (d) Manufacturing simplification
Last Answer : (c) Employee's participation ;
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Managers today realize that long-term success can be achieved primarily by satisfying the customer. Customers are demanding quicker service, higher quality, and more _____. (a) Value for their money ; (b) Personal attention ; (c) Variety in services ; (d) Online choices
Final Answer : (a) Value for their money ;
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It is difficult to measure the morale of the sales team directly considering i. It is a tangible state 2. It is an intangible state three. Employees hide the truth 4. All the to a higher place 5. None of these
Concluding Answer : It is an intangible state
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It is difficult to mensurate the morale of the sales team directly considering 1. It is a tangible state 2. It is an intangible land 3. Employees hibernate the truth iv. All of the higher up v. None of the higher up
Concluding Answer : It is an intangible country
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Product differentiation refers to the: A. Power of the buyers of a product to negotiate a lower toll. B. Response of incumbent firms to new entrants. C. Client perception that a product is unique. D. Fact that as more of a product is produced the cheaper information technology becomes per unit
Last Respond : Customer perception that a production is unique.
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Product differentiation refers to the: A. Power of the buyers of a product to negotiate a lower price. B. Response of incumbent firms to new entrants. C. Customer perception that a product is unique. D. Fact that every bit more than of a product is produced the cheaper it becomes per unit
Last Answer : Fact that as more of a product is produced the cheaper information technology becomes per unit
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Abnormal toll is the toll: (a) Cost normally incurred at a given level of output (b) Cost non usually incurred at a given level of output (c) Cost which is charged to client (d) Price which is included in the cost of the productm
Last Answer : (b) Raw material, Finished goods
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Sun Petroleum Products departmentalizes by fuels, lubricants, and waxes and chemicals. This is an instance of departmentalization by……….. (a) Product ; (b) Functions ; (c) Chore design ; (d) Customer
Last Answer : (a) Production ;
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The necessary interaction betwixt services provider and customer that allows a service to be delivered is called 1. customer contact 2. service substitution 3. marketing four. relationship marketing 5. service contact
Last Answer : customer contact
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The necessary interaction betwixt service provider and client that allows a service to be delivered is chosen A)customer contact. B)service substitution. C)marketing. D)relationship marketing.
Last Reply : A)customer contact.
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The controlling model consists of four styles: directive, analytic, behavioral and _______________. (a) Conceptual ; (b) Intuitive ; (c) Group interaction ; (d) Laggard
Last Respond : (a) Conceptual ;
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Disharmonize-handling behaviors are initiated in _____, in which at that place is a dynamic process of interaction. (a) Phase Ii of the conflict process ; (b) Stage III of the conflict process (c) Phase Four of the disharmonize process ; (d) Stage V of the conflict process
Concluding Answer : (b) Stage III of the conflict procedure
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According to the text, the categories of antecedent atmospheric condition for conflict include all of the following except: (a) communication. ; (b) structure. ; (c) group interaction. ; (d) personal variables.
Terminal Reply : (c) group interaction. ;
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Stage Ii of the disharmonize procedure deals with: (a) cognition and personalization of conflict. ; (b) group development. (c) conflict avoidance. ; (d) interaction betwixt group members.
Final Reply : (a) cognition and personalization of conflict. ;
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Which of the following is not an attribute of psychological individual difference? (a) Motivation ; (b) Learning ; (c) Personality ; (d) Complexion
Concluding Answer : ; (d) Complexion
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The primal difference between cycles and seasonality is the (a) elapsing of the repeating patterns ; (b) magnitude of the variation (c) ability to attribute the design to a cause ; (d) all of the above
Last Reply : (a) elapsing of the repeating patterns ;
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Ascertain terms: i)Attribute ii) Domain
Terminal Respond : Domain: All permissible values of attributes are called every bit a domain. Attribute: is a property or characteristics of an entity set.
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Individuals and concern organisations that purchase finished goods and resell them to make a turn a profit without changing the physical characteristics of the product as classified as: A)reseller markets B)institutional markets C)producer markets D)government markets
Terminal Answer : A)reseller markets
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Which of the following is not an attribute of a population? (a) Sex ratio (b) Natality (c) Mortality (d) Species interaction
Last Answer : d) Species interaction
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If in that location is depression formalization, a comprehensive information network and loftier participation in decisionmaking, one would look……………. (a) A mechanistic structure ; (b) A typical government organization ; (c) A stable construction (d) An organic construction
Last Answer : (d) An organic structure
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What is meant by focused differentiation? A. Providing a high perceived value service or product to a selected market segment that justifies a substantial toll premium B. ... differentiation D. Concentrating on differentiation as the primary means of achieving competitive reward
Last Respond : Providing a high perceived value service or production to a selected marketplace segment that justifies a substantial price premium
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What is meant by focused differentiation? A. Providing a loftier perceived value service or production to a selected market segment that justifies a substantial price premium B. ... differentiation D. Concentrating on differentiation as the primary means of achieving competitive advantage
Final Answer : Providing a high perceived value service or production to a selected market segment that justifies a substantial cost premium
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The five product levels found a ________. At each level more client value is added. A. Customer-augmented product B. Customer consumption system C. Client value-hierarchy D. Customer-perceived value East. Customer hierarchy
Last Respond : C. Customer value-hierarchy
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Blanket overhead rate is: (a) One single overhead absorption rate for the whole factory (b) Rate which is blank or null rate (c) rate in which multiple overhead rates are calculated for each product department, service department etc. (d) Always a machine hour rate
Last Reply : One single overhead absorption charge per unit for the whole manufacturing plant
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Service departments costs should be allocated to: (a) Only Service departments (b) But Production departments (c) Both Product and service departments (d) None of the production and service departments
Last Answer : (c) Both Product and service departments
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Walter Shewhart is listed among the of import people of operations direction because of his contributions to (a) associates line product ; (b) measuring the productivity in the service sector (c) statistical quality control ; (d) all of the above
Last Answer : (c) statistical quality control ;
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Horizontal integration is concerned with a Production B Quality c. Product planning D. All of the above
Last Answer : Product
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The price per unit of a production manufactured in a factory amounts to Rs. 160 (75% variable) when the production is ten,000 units. When production increases past 25%, the price of production will be Rs. per unit. (a) Rs. 145 (b) Rs. 150
Concluding Answer : (c) Rs. 152
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In case of joint products, the principal objective of accounting of the cost is to apportion the joint costs incurred up to the split off signal. For cost circulation 1 company has chosen Physical Quantity Method. Three joint products 'A', 'B' and 'C' are produced in the same process. Upwards to the point of dissever off the total product of A, B and C is 60,000 kg, out of which 'A' produces 30,000 kg and joint costs are Rs. 3,60,000. Joint costs allocated to product A is (a) Rs. 1,20,000 (b) Rs. 60,000 (c) Rs. 1,80,000 (d) None of the these
In case of articulation products, the main objective of accounting of the cost is to apportion the joint costs incurred up to the separate off point. For price circulation 1 company has chosen Physical Quantity Method. Iii joint ... 20,000 (b) Rs. 60,000 (c) Rs. ane,80,000 (d) None of the these
Concluding Answer : (c) Rs. 1,80,000
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3. S produces and sells i product, P, for which the information are as follows: Selling cost Rs 28 Variable cost Rs 16 Fixed cost Rs iv The stock-still costs are based on a budgeted production and sales level of 25 ... period(a) 10.one% decrease (b) eleven.2% decrease (c) thirteen.three% subtract (d) 16.0% decrease
Last Answer : (a) x.1% decrease
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(d) Rs 1.50 Q.61. CA Co manufactures a single product and has drawn upwardly the post-obit flexed budget for the year. 60% 70% 80% Rs Rs Rs Direct materials 120,000 140,000 160,000 Direct labour 90,000 105,000 120,000 Product overheads 54,000 58,000 62,000 Other overheads xl,000 twoscore,000 40,000 Full Cost 304,000 343,000 382,000 What would exist the total price in a budget that is prepared at the 77% level of activity? (a) Rs 330,300 (b) Rs 370,300 (c) Rs 373,300 (d) Rs 377,300
Q.61. CA Co manufactures a unmarried product and has drawn upward the following flexed budget for the year. sixty% 70% 80% Rs Rs Rs Direct materials 120,000 140,000 160,000 Direct labour ninety,000 105,000 120,000 Production ... activity? (a) Rs 330,300 (b) Rs 370,300 (c) Rs 373,300 (d) Rs 377,300
Last Answer : (b) Rs 370,300
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